Privacy Policy

Last Updated: 3rd November 2026

1. Who We Are

Tretower Consulting Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website, schedule appointments, or engage our consulting and coaching services.

• Data Controller: Tretower Consulting Ltd

• Registered Address: 124 City Road, London, EC1V 2NX

• Contact Email: info@tretower.consulting

2. The Data We Collect

Depending on how you interact with us, we may collect and process:

• Identity Data: Full name, title, and job role/company name.

• Contact Data: Email address, telephone number, and billing/mailing address.

• Booking & Meeting Data: Details submitted via calendar/scheduling widgets, appointment dates/times, and session intake notes.

• Financial & Transaction Data: Payment details and transaction history (processed securely via third-party processors).

• Technical & Usage Data: IP address, browser type, operating system, and interaction details collected via cookies or website analytics.

3. How We Use Your Data and Lawful Bases

Under UK data protection laws, we only process your personal data where we have a lawful basis:

Purpose / Activity Type of Data Lawful Basis

To respond to inquiries and discovery requests Identity, Contact Legitimate Interests

To manage bookings, provide coaching/consulting,

 and fulfil client contracts Identity, Contact, Booking Performance of a Contract

To process invoices, receipts, and maintain statutory

 accounts Identity, Contact, Transaction Legal Obligation

To operate, monitor, and secure our website Technical, Usage Legitimate Interests

4. Confidentiality & Coaching Notes

We treat all executive coaching and management consulting discussions with strict confidentiality. Any reflective notes, intake forms, or developmental action plans generated during coaching engagements are stored in encrypted, password-protected environments and are never disclosed to third parties without your explicit prior consent, unless required by law.

5. Third-Party Service Providers

We do not sell your personal data. We may share limited data with trusted third-party service providers who assist us in running our operations, including:

• Scheduling providers (e.g., Google Calendar)

• Video conferencing platforms (e.g., Google Meet)

• Cloud hosting and storage (e.g., Google Workspace)

• Payment and accounting software (e.g., FreeAgent)

All third-party processors are bound by contractual confidentiality and data security obligations.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for statutory, tax, legal, or accounting obligations (typically 6 years for business and financial records in the UK).

7. Your Legal Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data (Subject Access Request).

• Request correction of inaccurate personal data.

• Request erasure of your personal data where retention is no longer justified.

• Object to or restrict the processing of your data.

• Request transfer of your data to another party (Data Portability).

• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@tretower.consulting. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.