Terms of Service

Last Updated: 3rd November 2026

1. Introduction & Acceptance

These Terms of Service ("Terms") govern your use of the website operated by Tretower Consulting Ltd (“we”, “us”, or “our”) and outline the conditions under which our consulting and coaching services are booked and delivered. By browsing this website or scheduling a session, you agree to these Terms.

2. Nature of Services & Disclaimers

• Consulting & Coaching Scope: Executive coaching and consulting services are advisory, developmental, and strategic in nature.

• Not Legal, Tax, or Medical Advice: Our services do not constitute psychological counseling, therapy, medical treatment, legal counsel, or certified financial/investment advice. Clients remain solely responsible for their own decisions, well-being, and implementation of business strategies.

• No Guarantees: While we work diligently to provide professional insight and frameworks, we do not guarantee specific financial results, revenue targets, promotions, or performance metrics.

3. Bookings, Cancellations, and Rescheduling

• Booking Confirmation: Appointments booked via our online scheduler are confirmed once received and accepted.

• Rescheduling & Notice: We require at least 24 hours advance notice to reschedule or cancel a session without penalty.

• Late Cancellations & No-Shows: Sessions cancelled with less than 24 hours notice, or unattended appointments, may be charged at the full agreed rate.

4. Fees and Payment

• Invoices must be settled within 30 days of issuance or prior to the commencement of scheduled sessions, as specified in your client engagement agreement.

• We reserve the right to pause sessions or suspend services if balances remain overdue.

5. Intellectual Property

All content, frameworks, tools, graphics, website copy, and proprietary coaching materials provided by Tretower Consulting remain our exclusive intellectual property. Clients are granted a personal, non-transferable licence to use delivered materials solely for their own internal business or personal development, without the right to resell, publish, or redistribute them to third parties.

6. Confidentiality

Both parties agree to keep all commercial, proprietary, and personal information shared during discovery calls, coaching sessions, and consulting projects strictly confidential, except where disclosure is required by an order of a court or regulatory authority.

7. Limitation of Liability

To the fullest extent permitted by law:

• Neither party shall be liable to the other for indirect, incidental, special, or consequential losses, loss of profits, loss of reputation, or business interruption.

• Our total aggregate liability arising out of or related to our services or website shall be limited to the total fees paid by the client for the specific service in dispute during the previous 12 months.

• Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or death/personal injury caused by negligence.

8. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

For any questions regarding these Terms, please contact:

• Entity: Tretower Consulting Ltd

• Email: info@tretower.consulting

• Address: 124 City Road, London, EC1V 2NX